Documentation and Training

Microsoft Teams

• OIT Knowledge Base for Phone Services
  Includes detailed documentation for the AudioCodes 455HD VoIP Phone – The Teams phone for the majority of campus.
• AudioCodes 455HD User Manual

Skype for Business (Legacy, Retiring Fall 2024)

• AudioCodes 450HD User Manual (Skype for Business Executive Model)
• AudioCodes 450HD Quick Start Guide (Skype for Business Executive Model)
• Polycom Trio 8800 (Skype for Business Conference Phone)
• Logging In Video
• Using Skype for Business with Your SMU Phone Number Video
• An introduction of the AudioCodes 450HD IP Phone Video