Purchasing Operational Metrics

Metrics Overview

The following metrics are provided to monitor the ongoing performance of several services or processes. These metrics were previously tracked on the Operational Excellence website and are updated on a quarterly basis.

Concur User Satisfaction

Spend By Airline

Spend by Hotel Group

Vehicle Rental Spend By Vendor

Office Supplies Average Order Size

Staples Prompt Pay Discount

Staples Spend Discount

Staples Core Purchases