Update Personal Information

Phone Number Changes

How to change your home phone number online:

• Go to my.SMU and log in

• Click on Employee Self-Service

• Click on Personal Information

• Click on Change Phone Number

• Type in the new information and click Save

How to change your business phone number online:

• Go to smu.edu/oit
• Click Open a Ticket
• Click on Telephone>Update Your Business Phone Number
• Complete the form and click Submit.

Address Changes

How to change your home or mailing address online:

• Go to my.SMU and log in

• Click on Employee Self-Service

• Click on Personal Information

• Click on Change Address

• Scroll down the page and click on Update or Correct Your Current Address

• Type in the new information and click Save

How to change your business address:

• Go to my.SMU and log in

• Click on Self-Service

• Click on Personal Information

• Click on Personal Information Summary

• Review your business address

 If your address is incorrect you have the ability to correct it through self-service.

• Click Correct Business Address

• Choose from the options and click save

• If you are unable to correct your address please send an email to Human Resources with your SMU ID number and your Department Name, Building and Room number, and PO Box

Marital Status Changes

How to change your marital status:

• Marriage: send an email to benefits@smu.edu with your name, SMU ID number, and marriage date.

• Divorce: bring your divorce decree to the Department of Human Resources, Benefits Office in Expressway Tower, Suite 200.

*Be sure to complete a new W-4 form with Payroll or online through my.SMU

*There is a 31 day limit to add/delete dependents from the date of the marriage/divorce

Name Changes

How to change your legal name:

• If your name has changed, please make a copy of your social security card with your new name on it, and complete the Name Change Form. Send the documents to the Department of Human Resources (contact information is on the Name Change Form). 

• If you would like an ID card with the new name go to the SMU Parking and ID Services Office in the Hughes Trigg Student Center, main level.  Let them know you have changed your name with Human Resources and they will give you a new card at no charge.

How to change your preferred name:

Your preferred name is the name you want used in the SMU Campus Directory.  If you do not have a preferred name listed, then your legal name will be used.

• Go to smu.edu/oit
• Click Open a Ticket
• Click on Support Requests>Open a Ticket.
• Complete the form with your name information and click Submit.

Other Personal Information Changes

How to change other personal information:

• Send an email to Human Resources at smuhr@smu.edu.

• Be sure to include your name, SMU ID number, and the nature of the change