Meet the Team

Director, Office of Student Success and Retention (SSR)

Pronouns: she/her

Lisa Miller has a bachelor’s and master’s degree in history from the University of Texas at San Antonio. Before her time at SMU, Lisa worked professionally in operations at the New York University Graduate School of Arts and Sciences and in academic services at the University of Central Florida and the University of Texas at San Antonio.

Lisa shares, “Excited to join Student Success and Retention! I believe communication is the key to understanding and learning what students, staff and faculty can use to help all achieve their goals.

Keeping the lines of communication open, identifying and understanding others opinions, and working closely with different offices on behalf of students creates successful graduates and contributing members of society.

SMU is one of those special places where this philosophy really works–everyone is committed to our students to obtain their very best outcomes possible.” 

lamiller@mail.smu.edu; 214-768-2309

I can help with...

• Exit and Leave of Absence Survey Analysis
• SMU in Four Early-Achievement Award program
• Leave of Absences longer than two semesters
• Office and Staff-related Feedback

Assistant Director of Student Success and Retention (SSR)

Pronouns: he/him

Shun received his B.A. in Sociology from the University of North Texas and M.A. in Counseling from Prairie View University.
As the Assistant Director of Student Success and Retention, what excites me the most about my position is getting the opportunity to inspire, learn and grow with the students at SMU! I hope to make a positive difference with the students on the SMU campus by demonstrating excellence, integrity, kindness and inclusion. What makes SMU special to my position is having the opportunity to connect with the amazing staff and students.

Success Coach, Office of Student Success and Retention (SSR)

Pronouns: he/him/his

Jay is a proud native of Carencro, LA. He received his BA in History from Northwestern State University of Louisiana and an M.Ed. in Educational Leadership from East Tennessee State University. He is pursuing his Doctor of Education in Higher Education at Texas A&M University-Commerce. As a Success Counselor, Jay supports SMU students through their Academic careers by supporting them with their academic and professional development.

jguillory@smu.edu;214-768-6821

I can help with...

Program Coordinator, Office of Student Success and Retention (SSR)

Pronouns: he/him/his

Of the students, by the students and for the students - building 'you' together. Helping students achieve dream careers and partnering with them in their success is his passion. Empowering learning journeys and running like a Mustang in the world of unique opportunities with SMU excites him for this position.

saahilm@smu.edu, 214-768-6824