Events
Coming Soon
Join us for our next panel event bringing together students, alumni, and influencers in the Dallas business community to network and discuss Customer Engagement topics.
Please RSVP below to stay in-the-know.
Past Brierley Events
-
Customer Engagement -- From Conception to Industry Leadership
October 25, 2017
Our launch event, discussing the evolution of the American Airlines AAdvantage program and its importance to the world's largest airline.
Featuring Panelists:
Hal Brierley
Executive in Residence
Brierley Institute for Customer Engagement
Robert Crandall
Former Chief Executive Officer
American Airlines
Doug Parker
Chief Executive Officer
American Airlines
-
Customer Engagement in a World of Disruption
November 6, 2018
Featuring Panelists:
Hal Brierley
Executive in Residence
Brierley Institute for Customer Engagement
Adam Aron
Chief Executive Officer
AMC Theatres
Frank Hamlin
Chief Marketing Officer
Game Stop
Ziporrah Allen
Chief Marketing Officer
Pizza Hut
-
CE + CX = A Winning Formula
October 30, 2019
Featuring thought leaders of leading retail organizations for a discussion on the intersection of Customer Engagement and Customer Experience.
Featuring Panelists:
Hal Brierley
Executive in Residence
Brierley Institute for Customer Engagement
Darshan Gad
Vice President, Marketing
Neiman Marcus
Frank Hamlin
Exec. Vice President and Chief Customer Officer
Game Stop
Sherif Mityas
Chief Experience Officer
TGI Fridays
-
Customer Engagement Post-Pandemic
November 10, 2021
Featuring executives of three consumer-based organizations to discuss the business impact of consumer behavior changes brought on by the pandemic.
Featuring Panelists:
Hal Brierley
Executive in Residence
Brierley Institute for Customer Engagement
Thaddeus Arroyo
Chief Executive Officer
AT&T Consumer
Kurt Stache
Senior Vice President, Marketing, Sales & Loyalty
American Airlines
Geoff Cottrill
Chief Marketing Officer
Topgolf