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Technology Services and Online Help
For information on technology services, please select from the
menu below or visit the service index.
Contact the ITS Help Desk
Location:
Blanton Student Services Building- 4th Floor
Hours: 7:30 am-6:30pm
Monday through Thursday
7:30 am-5:30 pm Friday
Telephone: 214-768-4357 (8-HELP)
View Upcoming Changes and
Unscheduled Outage reports
AARO2008- Listen to the AARO presentation by ITS for incoming students (20 minutes). The presentation covers the various accounts and services that we provide as well as security issues and copyright information.
Kronos Upgrade: Having trouble logging in? Click Here
Mac Office 2008 is now available for Faculty and Staff
Gartner Research Portal: The Gartner Portal provides access to thousands of up-to-date research articles written by analysts from Gartner, a premier Information Technology research and advisory firm. Access is now available to SMU faculty, staff and students!
Cell phone configuration-- click here
Problem with "on hold" music on campus phones. Due to a problem with the system that hosts the "on hold" music on SMU phones, the music has temporarily been disabled. Therefore, you will not hear any music when you are placed on hold until the problem has been resolved.
