If you previously requested a transcript and are inquiring about the status of the request, please contact Enrollment Services at 214-768-3417 or
enrol_serv@smu.edu.
To report a complaint or a suggestion regarding transcript services, please contact the Registrar’s Office at
registrar@smu.edu.
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Official
transcripts are issued by the University Registrar’s Office and bear the
University seal and Registrar signature.
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Official
Transcripts are not processed if the student has an outstanding
obligation, financial or otherwise.
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Currently
enrolled students may obtain an unofficial transcript through
ACCESS.SMU.
Online
Southern Methodist University has authorized the National Student
Clearinghouse to provide transcript ordering via the internet. The
National
Student Clearinghouse provides an online ordering service for Southern
Methodist University students and alumni 24 hours a day, 7 days a week.
Orders placed after hours are processed the next working day by the
University Registrar’s Office. Online transcript requests submitted while we
are closed for holidays will be processed in the order they were received
when our office reopens.
To order a transcript, login to the Clearinghouse secure site.
The site walks you through placing your order, including delivery options
and fees. You may order as many transcripts as you like in a single session.
To ensure confidentiality and to comply with federal regulations governing
educational records, you must authenticate yourself. Alumni and students
electing the online service are presented with the Consent to Release form.
Print and sign the form and return the document to the Clearinghouse via
mail, fax, or by scanning the document and forwarding by e-mail. The
Clearinghouse's address, fax, and e-mail information are located on the consent
form itself. Do not return the consent form to the school. In addition to
the convenience of credit card payment, the online service provides e-mail
notifications once orders are received and processed by the University
Registrar’s Office. Credit cards are charged after the record is sent.
If you need help or have questions about the National Student
Clearinghouse’s transcript ordering service, contact them via e-mail at
transcripts@studentclearinghouse.org or phone 703-742-7791.
Walk-In
Walk-in requests for official transcripts may be made at the Service Counter
of the Laura Lee Blanton Student Services’ Building located at 6185 Airline
Rd., Dallas, Texas 75205. Office hours are Monday thru Friday, 9am to 4pm and
Wednesday, 10am to 4pm. We accept cash, check or Mastercard/Visa for
payment.
Students and alumni are required to show photo identification when picking
up their transcripts. Transcripts may be released to a third party as specified by the student on the "Student's Consent for SMU to Release Information to Student's Specified Third Party" form accessible at
http://smu.edu/registrar/ferpa/forms.asp. Parents may
obtain their student's transcript provided they have written authorization
from their student or they have a signed affidavit stating that the student
is their financial dependent according to IRS regulations.