If you previously requested a transcript and are inquiring about the status of the request, please contact Enrollment Services at 214-768-3417 or enrol_serv@smu.edu.

To report a complaint or a suggestion regarding transcript services, please contact the Registrar’s Office at registrar@smu.edu.

• Official transcripts are issued by the University Registrar’s Office and bear the University seal and Registrar signature.

• Official Transcripts are not processed if the student has an outstanding obligation, financial or otherwise.

• Currently enrolled students may obtain an unofficial transcript through ACCESS.SMU.

Online

Southern Methodist University has authorized the National Student Clearinghouse to provide transcript ordering via the internet. The National Student Clearinghouse provides an online ordering service for Southern Methodist University students and alumni 24 hours a day, 7 days a week. Orders placed after hours are processed the next working day by the University Registrar’s Office. Online transcript requests submitted while we are closed for holidays will be processed in the order they were received when our office reopens.

To order a transcript, login to the Clearinghouse secure site.

The site walks you through placing your order, including delivery options and fees. You may order as many transcripts as you like in a single session. To ensure confidentiality and to comply with federal regulations governing educational records, you must authenticate yourself. Alumni and students electing the online service are presented with the Consent to Release form. Print and sign the form and return the document to the Clearinghouse via mail, fax, or by scanning the document and forwarding by e-mail. The Clearinghouse's address, fax, and e-mail information are located on the consent form itself. Do not return the consent form to the school. In addition to the convenience of credit card payment, the online service provides e-mail notifications once orders are received and processed by the University Registrar’s Office. Credit cards are charged after the record is sent.

If you need help or have questions about the National Student Clearinghouse’s transcript ordering service, contact them via e-mail at transcripts@studentclearinghouse.org or phone 703-742-7791.


Walk-In

Walk-in requests for official transcripts may be made at the Service Counter of the Laura Lee Blanton Student Services’ Building located at 6185 Airline Rd., Dallas, Texas 75205. Office hours are Monday thru Friday, 9am to 4pm and Wednesday, 10am to 4pm. We accept cash, check or Mastercard/Visa for payment.

Students and alumni are required to show photo identification when picking up their transcripts. Transcripts may be released to a third party as specified by the student on the "Student's Consent for SMU to Release Information to Student's Specified Third Party" form accessible at http://smu.edu/registrar/ferpa/forms.asp. Parents may obtain their student's transcript provided they have written authorization from their student or they have a signed affidavit stating that the student is their financial dependent according to IRS regulations.