Southern Methodist University • Enrollment Services • University Registrar • Frequently Asked Questions
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Frequently Asked Questions

 

  1. Obtaining a Schedule of Classes (SOCL)
  2. Obtaining an Academic Transcript
  3. Receiving my Grades
  4. Obtaining my Access.SMU Password
  5. Changing my Address
  6. Office Hours and Location
  7. Processing an Add/Drop
  8. Filing for Graduation
  9. Changing my Major
  10. Changing a Grade
  11. Obtaining Enrollment Verification
  12. How to Enroll
  13. Withdrawing from SMU
  14. Auditing a Course
  15. Receiving Credit for Transfer Courses
  16. Taking a Pass/Fail Course
  17. Obtaining an Academic Catalog

Additional questions may be e-mailed to registrar@smu.edu. Please allow a couple of days for a response.

 

Q1. How do I obtain a schedule of classes(SOCL)?

A1. There are no printed versions of the Schedule of Classes available.  The course offerings are available on Access.SMU--Class Search (https://access.smu.edu) along with the web version http://www.smu.edu/registrar/index_enrollment.asp under Class Schedule Information for the designated term.

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Q2. How do I request an academic transcript?

A2. Students and alumni may request official transcripts online or in person. Currently enrolled students may request unofficial transcripts  through Access.SMU.

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Q3. How do I receive my grades?

A3. Grade sheets are entered online by instructors and are posted daily.  Grades may be viewed the next day using Access.SMU. Access.SMU may be accessed by clicking on the link to the left or by typing in the web address:  https://access.smu.edu/.  Your login ID required is the 8-digit number on your student ID card.  For help on logging into Access.SMU please link to the following web site: Access Help.  Due to the new online implementation of grades, grade information is NOT given out over the phone and official grade reports are NOT mailed to the student's permanent address.

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Q4. How do I obtain my Access.SMU Password?

A4. Once a student has been admitted to the University, the student will have an e-mail account and password generated.  These letters will be mailed to the student.  If you are a continuing student and have forgotten your password, you will need to contact the Help Desk at 214.768.HELP or helpdesk@mail.smu.edu.

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Q5. How do I change my address?

A5. Updates to the student’s home, mailing, and billing addresses should be made by using Access.SMU under “Your Portfolio.”  Each student must provide the University Registrar with a current home address, telephone number, a local mailing address as well as the name, address, and telephone number of a designated emergency contact.  To change a parent address, complete the form located on the web.  You may get the form by clicking here.  Please print a copy of the form, complete it, and mail it to the PO Box indicated on the form.

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Q6. What are your office hours and location?

A6. The University Registrar is located on the ground floor of Laura Lee Blanton Student Services' Building. Office hours are 9:00a.m. to 4:00p.m., Monday, Tuesday, Thursday, Friday, and 10:00a.m. to 4:00p.m. on Wednesday.

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Q7. How do I process an Add/Drop?

A7. Students wanting to change their course schedules are encouraged to seek assistance from their advisor when considering dropping or adding a course.   Add/Drops may be processed by using Access.SMU.  If a department approval is required, the student will need to go to the designated department to receive permission.  The student’s ID will be entered in the appropriate class thus giving the student the ability to add that class on Access.SMU.  If an override is needed, the student will need to come to the Enrollment Services' Service Desk on the ground floor of Laura Lee Blanton Student Services' Building.

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Q8. How do I file for graduation?

A8.Students must file an "Application for Candidacy to Graduate" form with their academic dean during the term in which they are scheduled to complete all degree requirements. Applications should be filed by the deadline date in the University Calendar. If the student is working toward more than one degree objective, an ACG needs to be filed with each school of record. For example, a student working toward a BA in Dedman and a BM in Meadows needs to see the academic dean for Dedman College and Meadows. Applications cannot be accepted after the graduation date.

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Q9. How do I change my major?

A9. Changes to school, major, minor, classification, degree, multiple curriculum, catalog years and anticipated graduation date may be made by contacting the student's academic dean.

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Q10. How do I change a grade?

A10. A grade change must be initiated by the instructor who taught the course and authorized by the department chair and course dean. Once the grade change form is received in the University Registrar's Office, the change is processed usually that same day and the student may view it the next day using Access.SMU.

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Q11. How do I request enrollment information?

A11. Students may request an enrollment verification by mail, fax, or in person. A request should include the student's full name while enrolled, student ID#, SSN, date of birth, last date enrolled, information to be verified, address where verification is to be sent, and student's signature. Processing time is normally 2 days. There is a $9.00 charge for enrollment and degree verification from third party requests.  You may pay by check, money order, Visa or MasterCard, or purchase order.  Please include payment with your request.

  • Mail: University Registrar's Office, PO Box 750181, Dallas, TX 75275-0181

  • Fax: (214) 768-2507

  • Phone: (214) 768-3417

  • In Person: Laura Lee Blanton Student Services' Building
    Enrollment Services' Service Desk, Ground Floor
    9:00a.m. - 4:00p.m. Monday, Tuesday, Thursday and Friday
    10:00a.m. - 4:00p.m. Wednesday

Students are required to show photo identification if picking up their enrollment verification. If a verification is to be released to a third party, written authorization from the student is required. Parents may obtain their student's enrollment verification provided they have a written authorization from their student or a signed affidavit stating that the student is their financial dependent according to IRS regulations.

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Q12. How do I enroll?

A12. New and Readmitted students begin with the Admissions Office or admitting school for matriculating/deposit/transcript clearance. Following acceptance, students are given a date to meet with their advisor.

  • Undergraduate Students:
     
    • Reception Desk on Second Floor of Laura Lee Blanton Student Services' Building, (214) 768-2058
       
  • Evening Degree Students:
    • Reception Desk on Second Floor of Laura Lee Blanton Student Services' Building, (214) 768-2058
  • Non-Degree/Visiting Students:
    • 6410 Airline Road, (214) 768-4272
  • Graduate/Professional Students:
    • Arts- 1120 Owen Arts Center, (214) 768-3765
    • Business-
      • MBA 125 Fincher, (214) 768-2630
      • EMBA 125 Fincher, (214) 768-3154
    • Dedman - 336 Dallas, (214) 768-4345
    • Engineering - 315 Caruth Hall, (214) 768-3037
    • Law - 125 Storey Hall, (214) 768-2552
    • MLA - 6410 Airline, (214) 768-4273
    • Theology - 203 Kirby Hall, (214) 768-2152

Instructions for web registration and other enrollment procedures may be found on the Registrar's Home Page at: http://www.smu.edu/registrar.

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Q13. How do I withdraw from the University?

A13. Instructions regarding withdrawal procedures are found on the Registrar’s Home Page at: http://www.smu.edu/registrar/.

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Q14. How do I audit a course?

A14. You may download the web form by clicking here.  The audit course instructor's signature/approval is required on the form as well as the Academic Dean or Records Office, Student Financial Office, and University Registrar's Office. The auditor must pay the audit fee in the Student Financial Services' Office before attending any classes. Bring the completed form to the Enrollment Services' Service Desk, Ground Floor in the Laura Lee Blanton Student Services' Building.

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Q15. How do I go about receiving credit for transfer courses?

A15. Undergraduate students may transfer no more than 15 hours to SMU from accredited colleges and universities once they have matriculated at SMU. Petitions to attend another college or university must be completed and approved in advance by the chair of the department that offers the course at SMU as well as the student's advisor and academic dean. Petition forms are available in the undergraduate academic deans' offices. Permission may be denied for educational reasons. Following the completion of the work, the student is responsible for having an official transcript sent directly to the University Registrar's Office, Southern Methodist University, PO Box 750181, Dallas, TX 75275-0181. Graduate/Professional students need to contact their academic dean regarding transfer credit policy.

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Q16. How do I take a course Pass/Fail?

A16. Students may take one course per semester on a Pass/Fail basis. The maximum total credits with a grade of pass which may count toward a degree is 12 hours. Students must indicate intention to take courses Pass/Fail no later than the twelfth day of classes (the fourth day in summer terms) by filing a form available in their academic dean's office. If a course is graded Pass/Fail for all students by departmental policy, a declaration by the student is not required. A failed course cannot be repeated on a Pass/Fail basis, except for courses designated as Pass/Fail courses. Students should consult their advisors/academic deans before declaring the Pass/Fail option for any course, as some courses may not be taken Pass/Fail.

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Q17. How do I obtain an academic catalog?

A17. Prospective students obtain a catalog by clicking here for the online catalog.

        Graduate/Professional Students:

  • Arts- 202 Umphrey Lee Center, (214) 768-3765
  • Business-
    • MBA 125 Fincher, (214) 768-2630
    • EMBA 125 Fincher, (214) 768-3154
       
  • Dedman- 336 Dallas, (214) 768-4345
  • Engineering- 101 Caruth, (214) 768-3062
  • Law- 125 Storey Hall, (214) 768-2552
  • MLA- 6410 Airline, (214) 768-4273
  • Theology- 203 Kirby Hall, (214) 768-2152

Continuing students obtain a catalog from their academic dean.

  • Undergraduate Students:
    • Arts- 202 Umphrey Lee Center
    • Business- 252 Maguire
    • Dedman and Evening Degree- 109 Clements
    • Engineering- 134 Embrey
    • Summer Studies - 100E Blanton
       
  • Graduate/Professional Students:

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Additional questions may be e-mailed to registrar@smu.edu. Please allow a couple of days for a response.

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