What should I expect during my first massage therapy visit?
You will be required to complete a brief health history form. This in-take form will help establish what is most important in your session and allow the therapist to provide the best care for you. Please, speak up during the massage if anything feels uncomfortable.
Do I have an option to choose a Massage Therapist?
Absolutely, you can request a male or female Massage Therapist or a specific person.
Do I have to get undressed to get a Full-Body Massage?
No, you may disrobe to your comfort level or wear comfortable workout attire. You will be covered with a sheet at all times except the area being worked on.
What if I have an allergy or sensitivity to certain types of massage oils?
Most massage therapists use hypoallergenic massage oils or lotions. However, if you have sensitivity to certain types of ingredients, please make your therapist aware.
What if I have to cancel my appointment?
Please contact Kelly Richards 214-768-4824 – as soon as possible.
Can I buy a gift certificate for a massage?
Yes, please contact Kelly Richards 214-768-4824.
How does MUSTANG MASSAGE differ from large club franchises?
Our therapists are licensed and insured, and have been in practice anywhere from 5 to 30 years. Confident and reliable, our team of professionals will not rush the appointment; rather, they will take the time to understand the client's requirements and will ensure an experience that is enjoyable and effective. In contrast, the franchise establishment's therapists have less experience and, because of tight scheduling, tend to rush clients through, assembly-line fashion. Moreover, our services are a good value.
Will I need to disrobe?
For a Full-Body Massage, we recommend that the outerwear be removed. Moreover, our therapists utilize a conservative draping style suitable to protecting the privacy of each client. Chair Massage, on the other hand, is perfect for the client who prefers to be fully clothed, or has time constraints that make undressing undesirable. We offer both services.
Is there a dedicated room or private setting for the Full-Body
Massage or Body Scrub Package?
Yes, on the Mezzanine level of the SMU Dedman Recreation Center, we have a private room, located near the pool area. There is a private shower, changing area and restroom.
Will slippers or disposable underwear be provided for the Body
We encourage the client to bring a pair of rubber slippers to be worn while in the shower. However, the thong-style slippers recycled from previous pedicure treatments is discouraged. During the Body Scrub service, one-size-fits-most disposable panties will be provided to maintain a degree of modesty.
For additional information on Massage Therapy, please contact 214-768-4818