Equipment Rental FAQ

Who can use the SMU Outdoor Adventures Rental?

Rental equipment is available to SMU students, faculty, staff, alumni, and active Dedman Center members with a valid SMU or Dedman Center ID number. SMU faculty or staff do not have to be a member of the Dedman Center for Lifetime Sports!

Can I reserve equipment?

Rental equipment is available through the Outdoor Adventures (OA) Rental Shop located in Dedman Recreation Center. You can stop by or call at 214-768-9918. Rental Equipment can be reserved up to 2 weeks in advance with a credit card deposit. Otherwise, it is a first come, first serve basis based on availability.  Payment is expected at time of pick-up. See Rental Policies for more information.

A credit card deposit, MasterCard, Visa or Discover, is required for all rentals AND reservations! Rental fees can be paid in the form of cash, check, MasterCard, Visa, or Discover. The credit card deposit will not be charged unless additional fees are applicable. See below for more details or go to the Rental Policies page.

Can I rent equipment for others?

Rentals are only available to those who meet the criteria above.  Renters should be aware that the individual on the reservation and/or rental agreement will be held responsible and accountable for the rental equipment and any additional fees that may be charged.

Individuals with a reservation will be required to notify the OA Rental Shop if someone other than the person listed is picking up the rental.  In addition, OA Rental Staff will not charge rental fees at time of pick up to the credit card deposit on file.  Fees will be the responsibility of the person picking up the rental.

Individuals may rent enough equipment for a party of 4.

Where and when do I pick up my rentals?

Rental Shop operational hours are located here . Rentals must be picked up at the OA Rental Shop during the posted hours of operation. Rentals may be dropped off at the OA Rental Shop during operational hours or outside the posted hours by contacting a Dedman Facility Manager at the main desk. However, the rental will not be considered returned until the beginning of the next business days' operational hours.

The person picking up the equipment will be held responsible for payment and the return of equipment in a clean and non-damaged condition. No refunds or pro-rated rental for early drop off. Rentals fees are based on a daily (24 hour) rental rate with a limited inventory of equipment available by the hour.

What happens if I cancel?

Individuals can cancel reservations up to the day prior to pick-up. No-shows on the day of pick-up will be charged 1-day rental on the credit card deposit for each item.

What happens if I return the equipment late or damaged?

Renters returning damaged, dirty, or late equipment will be charged a fee (see Rental Policies) to the credit card deposit. The Rental Shop staff will attempt to contact the renter notifying of additional charges and allow an alternative payment if desired. 

  • The Damage Fee equals the cost associated with repair to include shipping, labor, repair, and replacement parts. If the equipment is beyond repair or repairs cost more than replacement value, the renter will be charged for RETAIL replacement.
  • A Cleaning Fee will be charged if the equipment is returned dirty or wet beyond "normal." We expect our equipment to get dirty and damp but if cleaning requires excessive amount of time and energy to prepare for the next rental, the fee will apply.
  • Late Fees will incur if equipment is not returned by the contracted date on the rental agreement. The renter will be notified of impending late fees. Late Fees for each item per day will be charged to the credit card deposit for up to 1 week. At that point, the credit card deposit will be charged the retail replacement cost (see above).

Must I set up my tent when it is returned?

Not usually but sometimes it will be requested especially with any indications that the condition of the return may warrant immediate inspection (disorganized, soaking wet, dirty, etc). As with all items, the tent will be inspected thoroughly for missing parts and any damage. By checking the condition, organizing and air-drying before returning, you can eliminate unnecessary time and energy.

What about stove fuel?

The Rental Shop will provide fuel with stove rentals. The amount of fuel provided will equal roughly one cannister of propane fuel or 11 oz of white gas fuel for each stove.  The renter can purchase additional fuel from the Rental Shop. Be careful purchasing or providing your own fuel.  Using the wrong type of fuel or canister can result in damage to the equipment and a potentially dangerous situation. Be sure to inquire at the time of rental.

What about batteries?

We do not supply batteries!

For any questions please contact the Outdoor Adventures Office at 214-768-9918 or email outdooradventures@smu.edu.

What kind of equipment is available to rent?

Generally speaking, all traditional outdoor, adventure recreation equipment and limited "picnic" items are available.  For safety purposes, we do not rent equipment requiring a high level "competency" or skill such as white water kayaks, rock climbing hardware or ropes, rescue equipment, etc.
Canoes (not available until fall 2014) and recreational kayaks are available but rentals will be subject to the following criteria:


*SMU, Department of Recreational Sports, and SMU Outdoor Adventures (Rental Shop) are not responsible for transporting or providing transportation for boats, bikes, etc.

* SMU, Department of Recreational Sports, and SMU Outdoor Adventures (Rental Shop) are not responsible for damage to vehicles as a result of loading, unloading or transporting boats, bikes, etc.

*SMU Outdoor Adventures (Rental Shop) will provide necessary items to secure rented equipment to vehicles but will not be responsible for loading and securing.  Assistance may be available with appropriate coverage of the Rental Shop.

*Items for securing rentals to vehicles are considered additional rental equipment.  Reasonable items will be provided at no charge but subject to rental equipment policies.

 

 

 
Recreational Sports is a department in the Division of Student Affairs.