RFP Parking Services
1. Please provide an annual schedule of events that services may be required. Our preference would be the schedule for the upcoming year, but the past year’s events would suffice.
The Football schedule is here.
We don’t have the current basketball schedules, but we can say that there will be on average 3 games a week from November through the end of February, including holidays.
2. If available, please provide the annual hours of service provided by the Parking Services contractor during the past year.
Average of 10 hours per football game (dependent on kickoff time). Average of 5 hours for high school games. Total football events – 90 hours for last year. There is one additional SMU game this year.
For this upcoming basketball season we will staff two hours prior to the game through roughly 30min into the game. For each game there is about 2 ½ hours of enforcement.
3. Please provide a map of the parking areas staffed by the Parking Services contractor.
Last year’s map is here. This year will be very similar.
4. The RFP referred to paystations. What paystations would Parking Services assist with?
For football games - pay stations would be at each cash lot. Approximately 15 cash lots, the rest are credential only.
For basketball games - there will be one level of VIP parking for this upcoming year that will need to be secured with cones or barricades and will be identified by a hang tag; all other parking will be $5. They will need to be flexible in order to move to other areas on campus if we need to increase the inventory for larger games.
5. Is the contractor responsible for providing any parking supplies (cones, radios, flags, etc)
Yes, all for both football & basketball.
6. What equipment and supplies are provided by SMU for Parking Services?
None for football games.
Basketball will also need signage placed around campus as I will be in middle of the construction mess. I can supplement, but they will need to have clear signage also.
7. Why is every employee required to have a valid driver’s license? Do the Parking Services include driving customer vehicles, SMU vehicles or golf carts?
Every employee may need to drive a car or vehicle. Golf carts would be a possibility. Giddy Up is normally running during our games, but we may need to supplement this SMU service.
You can find more out about Giddy Up and other SMU rides on www.smu.edu/BusinessFinance/CampusServices/ParkNPony
8. Does the Parking Services contractor provide any enforcement of the parking regulations during events?
They will be in control of access to each lot (via credential/cash) and they would assist with the traffic flow on campus.
9. Whose responsibility is it to provide material goods for parking at the University (uniforms, signs, cones, barricades, tickets and kiosks)? The Parking Contractor
10. Is it possible to see a yearly schedule of events that we would be required to need parking assistance? Also hours prior to event and post event that you require?
The Football Schedule is here. Usually about 10 hours of enforcement depending on game time.
Basketball will likely be 3 games a week from November through February.
11. What is the difference between "Parking Support" and "Parking Oversight Officers"? There is no difference
12. Is the "Parking Support Supervisor" position a full-time, on-site position? No
13. What have been the billable hours in the past for all of the events? Monthly maybe would be best. Football had roughly 90 hours for the season. Basketball averages about 40 hours a month.
14. What are you currently paying as an hourly rate? We do not provide that information.
15. Could you give me an example of "Reports on Activities" listed under bullet point #4 under the "Parking Support Supervisor" heading? That would be in regards to number of vehicles towed. Capacity of credentialed lots, etc.
16. Is it possible to get a site visit? Something this week if possible since questions aren't allowed after May 14th. I’ll notify all of the vendors who received a copy of the RFP if we arrange a site visit. If it is set up for next week you can ask informal questions to the individual sponsoring the site visit.
Question and Answer Set 2
1. What type of paystations
are presently in use at the campus per section 1.5 requirements?
Response: We currently staff individuals for payment. Paystation
represents areas that we deem cash lots.
2. Will contractor be
obligated to provide liability insurance for the parking garage and lots or will
this be a man hour labor related insurance only proposal?
Response: How you propose to provide the services is up to you
3. Are attendant required to
accept payment or will all the revenue go thru the revenue control equipment?
Response: Attendants will accept payment.
4. Will vendor need to
provide revenue control equipment for Parking support if they are required to
accept cash?
Response: Yes