Frequently Asked Questions

1. I want to establish an account with SAMs or Office Depot or Home Depot. How do I proceed?

Currently, contact Sarah Rincon in Purchasing for establishing a new account with SAMs, Office Depot or Home Depot. She may also help if you run into a problem with the account

2. Why should I use Office Depot for office supplies? Sometimes I can get a better deal through a smaller firm.

Office Depot was selected in a competition run with firms that could provide a website, desk top delivery, accept a procurement card, and can deliver a full range of office supplies. Office Depot also provides SMU with a 5% rebate on all purchases & fully participates in training & learning classes as well as the yearly Vendor Trade Fair. We also received a substantial rebate to continue to utilize Office Depot so the University greatly benefits from using Office Depot as our preferred source. Office Depot may be beaten on an individual price but they remain the best overall source for SMU.

3. What if my daily & monthly limits on my procurement card are too low? What do I do to raise the limits?

If you feel that your daily & monthly limits on your procurement card are too low then request a change with appropriate written justification through your financial officer to the Procurement Card Administrator.

4. What kind of discounts are there for car rentals?

We have agreements with two of our buying consortiums for rentals of cars. Through the Educational & Institutional Cooperative Service, Inc we have discounts with Avis, Budget, Enterprise & Hertz. With the Horizon Resource Group buying consortium we have discounts with National and Alamo. The discounts start at 5% and go up for larger cars. If you would like complete information on the plans contact Purchasing and they can provide you the information by e-mail or you can access the buying consortiums directly.

5. What benefit do I gain form going to a Preferred Provider or a firm that is part of one of our buying consortiums?

Price justification is required for all purchases greater than $5,000 (grants have a higher threshold). If you use a Preferred Provider or one of the sources from a buying consortium then no competition is required and the price is automatically justified since these contracts and agreements have already been competed and the prices are deemed fair and reasonable.

6. What kind of competition is required on a $10,000 purchase?

Three bids must be attached to the purchase request or Purchasing must perform the competition or the selected firm is a Preferred Provider or from a buying consortium. If the firm must be sole source then you must document why it must be sole source and additionally why the price is fair & reasonable.

7. I’m having problems with one of our shipping companies, who do I contact?

First try and work the issue with the shipping company; secondly check the Purchasing website if the firm is a Preferred Provider to find the SMU representative listed; lastly report your problem to the Director of Purchasing for assistance.

8. I researched and ran my own competition for some audio visual equipment that will cost about $50,000. Now I’m told competition will still be required by Purchasing. Why?

New requirements greater than $25,000 are expected to be competed through Purchasing. If the paperwork submitted to Purchasing does not demonstrate effective competition and/or the price justification documentation is inadequate then the determination is made that the competition gathered is not adequate to justify the pricing. Additional vendors from either the Preferred Provider listing or the buying consortiums will be included for further competition.

9. I understand that SMU has discounts for parking at Love Field and DFW, where do I find that information?

Check the Purchasing website and you will currently find information on Park ‘n Fly and The Parking Spot. Park ‘n Fly discounts are available at DFW and The Parking Spot has discounts for Love Field and DFW.

10. I have ordered equipment over $5,000 & been notified that Accounts Payable will not process my invoice because there is no purchase order or contract in place. What do I do?

To order supplies, services & equipment you must possess the requisite signature authority. If you ordered material above your signature authority you must comply with the following paragraph:

Reference: Purchase Order Requirement

Beginning June 1, 2008, all purchases of materials and services that are $5,000.00 or more will be required to have a purchase order. Any payment request that is for the purchase of materials and/or services submitted to Accounts Payable that is in an amount equal to or greater than $5,000.00 and not related to a purchase order will be returned to the department. Payment will not be processed until a purchase order is created. Only when an after-the-fact purchase order is generated and dispatched, can the payment be processed. All after-the-fact purchase orders will require a memorandum signed by the applicable Vice President or Dean documenting the reason for not obtaining a purchase order to obtain the material or supplies.

If you have any questions about the process, please contact Terrence Conner at X8- 4909.

If you have split the dollar amount of an invoice in order to process it off of your procurement card & it is discovered by the Procurement Card Administrator, you will automatically receive a six month suspension on your card.