Accounts Payable:

Are payments processed in a timely basis after received by AP: 

Payment requests are coded with the correct chartfield information: 

Payment request are coded with the correct dollar amount 

Payment request are coded with the correct vendor: 

Personnel respond in a timely, profession, and courteous manner: 

Payment request for pick up are processed correctly: 

You are notified properly if you have a check to pick up: 

Policies and procedures are clear and easy to understand: 

The website is easy to navigate and accessible: 

The new initiatives (Paymode) have improved processing time: 

Overall I am satisfied with the performance of Accounts Payables: 

                                                                                                              

Purchasing:

:Purchase orders are processed in a timely manner: 

Rush emergency orders are accommodated: 

The preferred provider program provides added value: 

Purchasing Website:

Policies and procedures are clear and easy to understand: 

The website is easy to navigate and accessible: 

Procurement Card:

Web-based training is easy to use: 

Policies and procedures are clear and easy to understand: 

The Pcard Administrator is knowledgeable and customer-oreinted: 

eProcurment:

The training sessions are helpful: 

The eProcurement system is user-friendly: 

Customer Service:

Buyers are helpful and knowledgeable: 

Buyers respond in a timely, courteous and profession manner: 

Overall I am satisfied with the performance of Purchasing: 

 

Please provide any further comments to the questions above or to any suggestions that you may have: