Safety Using the ATM

Protecting your Personal Identification Number (PIN): Just like the password on your computer, the PIN is a confidential code issued to you that allows private access to your account.

·        Memorize your PIN number and don’t give it out to anyone, not even family members or bank employees.

·        The fewer people who have access to your PIN, the better.

·        Never write your PIN on your ATM card or write it on a piece of paper and place it in your wallet. If your wallet and cards are stolen, someone will have everything they need to take all the money from your account.

·        While approaching the ATM, be alert of anyone suspicious, especially two or more people in a nearby vehicle, particularly if no one else is at the ATM, or someone appears to be “hanging” around the area.

·        Never approach the ATM if the lights at the site are not working.          

·        Never lend your ATM card to anyone; treat it like cash or a credit card.

·        At a drive-up ATM, keep all the windows closed, except for the one you are using, and all the doors locked. Keep the vehicle running and be watchful of the vehicles front, rear and sides. If someone approaches your car on foot, cancel the transaction and leave.

·        When using the ATM machine, select one that is visible from street traffic.

·        Be aware of others waiting behind you.

·        Position yourself in front of the keyboard to prevent anyone from seeing your PIN number.

·        Be courteous while waiting by keeping a polite distance from the person ahead of you.

·        Allow the person to finish his/her business before approaching the machine.

·        Remove the cash as soon as the machine releases it. Put the money in your pocket and wait until you are in a secure location before counting it.

·        Never leave the receipt in the machine or in the trash at the site.

·        When your ATM transaction is completed, immediately take your property (card, receipt, money, etc.) put them in your pocket, wallet or purse and leave immediately.

·        Never stand and count your money, you can count it later. If the transaction is inaccurate, you cannot discuss it with the machine. Thus, there is no need to count your money at the ATM and risk exposing yourself to a would-be criminal.