World Famous SMU PIA Page

Please be reminded that the PIA's for HEDEV, HESYS, HESUP, HEQAL, HEFIX, and HEFLT are rebooted every business day at 6 AM for maintenance reasons. This down time should be no more than 15 minutes.

URL's for Access.SMU	URL's for Financials.SMU	URL's for EPM.SMU	Other HE URL's Miscellaneous
PIA for HESUP PIA for HEQAL PIA for HEDEV PIA for HESYS PIA for HEFIX (2013Q2HE) PIA for HEFLT (2013Q2HE) PIA for HEDMOU (PT8.52) Production Access.SMU	PIA for FSSUP PIA for FSQAL PIA for FSDMOU9 FSDMOU9 PeopleBooks PT8.52 and FS 9.1 PIA for FSEXP (Expenses) PIA for FSEXN (Expenses) PIA for FSDEV PIA for FSSYS Production Financials.SMU		Access.SMU Project Site PeopleBooks 9 (Oracle site) HCMDMOU 9.2 HCM 9.1 Fit-Gap(HCMMTP) Split-Gap (HCMUPG) Time and Labor Rules (CSUPG)	PIA for HETRN HE Machine Check S2TIER Help Test Pwd Reset Utility PeopleCode Debug PIA for HESUP3T PIA for HEFIX3T PIA for FSDEV3T(disabled)

Support SLA for Test Environments:

Test environments and their servers are only supported during normal business hours (M-F 8 AM – 6 PM). They are not supported on weekends. PSNTs for the test environments are taken down on the weekend due to a technical issue we ran into with our reloads.

If you have a production critical issue that requires off-hours work, you will need to give as much advanced notice as possible to the DBA team and to the Director of Software Applications. We will then work out a plan to have some level of support available for that time.

Do not call the help desk line for support of our test systems during off-hours. Support will only be provided if it is planned in advance.