Managing Through Influence

September 15, 2010

1:00 p.m. - 5:00 p.m.

HR Training Room:  Expressway Tower  - 2nd Floor

As work becomes more complex and collaborative, the ability to build trusting relationships distinguishes those who flourish from those who falter. We are often required to achieve results with groups and individuals well beyond where our formal authority lies.  Learn to leverage influence to create more productive and even more enjoyable relationships with your boss, peers and employees.  Develop the skills you need to influence others, enhance your credibility, and manage difficult situations with people.  Learn strategies to help communicate your needs in productive and convincing ways while ensuring the needs of the organization and others are also met.

 

Facilitated by:
Jerry Magar, Instructor
SMU Cox - Executive Education

Key Content:
 

  • Learn to overcome “emotional hijackings” that prevent us from asserting our influence when emotions are high

  • Discover the “operating system” that runs every relationship we have and use it to diagnose and solve relational problems

  • Learn to use a simple model to ask for what you need – and get it

  • Learn to clarify needs and expectations with your boss, project teams and employees (or anyone for that matter) and use this “emotional contract” to manage your relationship when emotions arise

This is an elective course for New Manager Orientation.

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