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DES NEWSLETTER The Division of Enrollment Services Newsletter Southern Methodist University An Electronic Newsletter of Undergraduate Admission, Financial Aid, Student Financial Services, and the University Registrar Volume III, Issue III March 2004 Happy St. Patrick's Day  |
First Year Admits
CONGRATULATIONS STAFF LEAVING Phillip Burke - Refund Specialist Melissa Stanford - Information Processing Manager
ANNIVERSARIES Mary Ann Plante - 8 years Sylvia Wiseman - 6 years Rod Jackson - 6 years Ginger Oravsky - 4 years Rod Del Rio - 4 years Marilyn Prokup - 4 years Josh Ruiz - 3 years Stephanie Nonnemacher - 3 yrs Stephen Forrest - 2 years Priya Kongara - 1 year
BIRTHDAYS Anna Gomez - April 2 Jill Sangl - April 4 Laura Phelps - April 12 Rose Johnson - April 29 Lorinda Lamb - April 29 If you are not on the list and should be, this is produced from the Employee Roster on the V drive. Let Kathy know if there is an error.
You can donate online at http://people.smu.edu/jtupper Jo Ann Tupper is participating in the American Cancer Society’s Relay for Life. Her team of 10 – Team MASH will participate in a relay on the Frisco High School track from 7pm on Friday, April 30 to 7am on Saturday, May 1 – 12 hours. This is a fund-raising event in support of Jo Ann’s neighbor Chris’ mother who is a breast cancer survivor. Contributions are tax deductible and will help Jo Ann beat the fund-raising efforts of her husband Jim. |
VIPs -
Very Important Ponies Some
of our VIPs this month are:
On March 15th and 16th Student Financial
Services at SMU is hosting its first Regional TX BUC$ Conference -- welcoming
representatives from seven area schools -- UT Dallas, Dallas Baptist, Texas
Woman's, DCCCD, TCU, University of Dallas, and Parker College. This
conference is an extension of the annual conference held each
October where university bursars, cashiers and many vendors from all over Texas
gather to discuss issues affecting their schools and businesses. This year’s Regional Conference includes
topics such as: Collecting past due accounts, Electronic billing and
payments, and discussion of the 1098T tax reporting. SFS also welcomes the American Collector’s Association hosting a seminar to aid employees in learning and
Enrollment Services Undertakes Customer Service Training In a continuing partnership with SMU Human Resources, the entire
Enrollment Services staff participated in the newly unveiled Customer Service
workshop presented by the Organizational Effectiveness group in HR. Jerry Magar, Kathy Weir, Lorea Bell, and Jeff Stresse facilitated discussions after
presenting the 5 factors of Excellent Customer Services and viewing several
customer service videos. The Division will focus on three levels of customer service.
The individual's customer service, the area's customer services, and the
Division's customer services. In ongoing discussions DES will develop ways
to better meet the needs of our students and their families and to be responsive
to these needs. |
Division Highlights Commencement -
May 14 and 15 Staff Development Day
(click on photo for more)
Quotation of the Month "The
mediocre teacher tells.
SMU Trivia Who is this and what does she do?
Answer: Electronic Degree Progress Reports
The Division of Enrollment
Services and ITS are pleased to announce that all undergraduate students can now
generate a Degree Progress Report (DPR) using the self-service component of
Access.SMU. |
STAFF DEVELOPMENT | ||
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SMU combines PS Financial
Management with PS Student Administration to maximize tuition dollars.
Article from
PeopleSoft Profile
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