DES NEWSLETTER The Division of Enrollment Services Newsletter Southern Methodist University An Electronic Newsletter of Undergraduate Admission, Financial Aid, Student Financial Services, and the University Registrar Volume III, Issue II February 2004
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JOB
CHANGE STAFF LEAVING Bimpe Ayanwola - SFS - Perkins Loan Specialist Lillie Rose - RO - Transcript Specialist ANNIVERSARIES Luz Roque - 2 years Deveron Ellison - 2 years Sarah Parsons - 2 years Summer Kokic - 2 years Angie Erwin - 1 year BIRTHDAYS Marilyn Prokup - March 13 Greg Pulte - March 26 Laura Harrington - March 28
39t Turning the Tide: The Power of One to Initiate Changes. Tuesday, February 24 and Wednesday, February 25 SMU will hold the 39th Women's Symposium. This two day program offers a variety of speakers, workshops, and discussions that can fit into your day (or evening). Both days there are luncheon speakers -- Tuesday is the Profiles In Leadership Awards at lunch and Wednesday are the topical table discussions before the closing speaker. Speakers All events held in Hughes-Trigg Student Center |
Some
of our VIPs this month are:
Cathy Smith - I just wanted to write you a
little note for always helping with my account and aid! I would be
helpless without people like you at SMU. Thank you so much. Epi Ramirez, Peggy Boykin, John Hall, and Jo Ann
Tupper - I wanted to thank everyone again for the help and support
we received in creating and presenting our topic at the SACRAO
conference. Kelly and I especially want to thank Epi for holding
down the fort during our absence and Jo Ann for helping with the
scanning of our example transcripts and burning a CD of our
presentation. We received loud applause at the end of our
presentation and were complimented by a number of individuals and asked
to place our presentation on the AACRAO website. We felt proud. -
Greg Pulte and Kelly McMillan. Linsey Jackson - I would like to submit Linsey
Jackson as a Very Important Pony (VIP). With the recent departure
of one of the FA Loans and Grants team members, suffice it to say that
our team has been overwhelmed with just trying to keep our heads above
water. I wanted to say THANK YOU to Linsey for offering her time
to assist our team. Linsey has shown not only a huge commitment to
our office as a whole, but mainly to the students we serve. I
wanted to recognize her efforts and say thank you!!! - Stan Eddy Phillip Burks, Eartha Walls, Rod Del Rio, Deveron
Ellison - This e-mail is to let you all know what a great job your
doing. The refund check distribution process this semester has
been flawless from our end. I know the beginning of each semester
is very hectic for your area, but neither our office nor our students
have been affected. They are all quite happy with getting their
refunds on time if not early. As you all have seen firsthand, it
relieves so much of their anxieties when they get their checks. I
have had to call you only twice (and in both cases it was student
problems), so I miss talking to y'all. Also, appreciate your
letting us disperse the checks here. It's a great convenience to
our students. If I've forgotten to thank anyone involved, please
apologize for me. - Kathleen Hodges, Law School Cara Hendricks and Marcia Miller - Thanks, I
know you are busy, this time of year. I'm impressed with your
"customer service." My wife and I certainly felt the same way
after visiting Marcia Miller in person, on New Years eve. She and
all of you couldn't have been more helpful, as we are finishing with
Lauren's SMU experience, and are anticipating our youngest daughter
attending SMU if we can get the financial aid worked out ok. Your
building is beautiful. I'd anticipate that you are enjoying your
new location.
A Positive
Self-Image - We need to have faith and a belief in what we are
doing. what I try to do is study why people have a good
self-image. You cannot be a parent, a manager, a leader, a
teacher, or a coach and be effective if you don't have a good
self-image. We are going to make mistakes and often times, we are
going to make many -- but let's learn and let's benefit from them.
Do what's right and avoid what's wrong. It's that simple.
Set a Higher
Standard - Whatever you do, do it to the best of your ability.
The higher you set the standard for yourself, the higher the self-image.
The worst disservice we can do as a coach, as a parent, as a leader, is
to say to those around us, "I don't think you are capable of doing very
much -- so, I'm going to lower the standard."
There are only two
types of leaders; those who believe in themselves and lift others up and
those with a poor self-image who pull everybody down. If you're in
a leadership role, don't worry about being popular -- worry about
raising the self-image and productivity of the people around you.
If you are in the
habit of reaching out and helping others, your self-image is going to
grow and that's all that business is -- helping people get what they
want. As your self-image grows, our productivity grows.
Whether what you
do is good, bad, or indifferent, your actions set the stage for how your
employees behave. |
Division
Highlights Quotation of the Month
"In education we are striving not to teach youth to make a living, but
to make a life."
SMU
Trivia Answer: SFS Celebrates Success Each term Student Financial Services is charged with the responsibility of collecting student accounts and to refund credits. For Spring 2004, there were 3094 student accounts that had a balance due after the payment due date. In the month and a half since the opening of the spring term, SFS has collected $11,896,418.83 of those accounts. In addition, SFS has processed 2718 refunds in the amount of $8,157,387.65. As part of the celebration of their success, SFS held a shopping day at the CR City Supermarket to redeem prizes. Click on the photo for more of the fun! Financial Aid Completes Training In preparation for the new Financial Aid year that begins in a few weeks with the admission of our next class, the Financial Aid staff participated in a two day "Back to Basics" workshop. The design of the two days had staff sharing with each other the functions and processes each does in the financial aid cycle. As June Hagler stated, "It was a team effort in every sense of the word. Not only do we all have a better understanding of each other's efforts to serve our students but we are that much closer to being prepared for the next year's processing. Yea for all of you." There always are new regulations in financial aid, so these sessions brought everyone up to date. SMU Financial Aid is unveiling two new things this aid year -- the use of CSS/Profile and an online Award Letter. Currently, efforts are directed to encouraging students to file their FAFSA and Profile and to insure that everyone knows that May 1 is the deadline to file in order to be eligible for SMU need-based aid.
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The 10
Commandments of Leadership -
the art of surrounding yourself with high quality
employees.
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