SMU's
Dispute Resolution Graduate Certificate Program provides its students with theoretical
and practical knowledge, useful in all social and psychological environments.
Students learn the art of negotiation, problem-solving, mediation, arbitration,
systems design, and many other applications of dispute resolution. The program
actively incorporates role-plays from varied aspects of human relationships
to engage the student in class participation and to provide the skill and training
necessary to become adept at the art of conflict resolution.
The Program in Dispute Resolution requires completion of 21 graduate credit hours (7 classes). Coursework comprises descriptive readings, observations, simulated exercises, and discussion. Terms are 10 weeks each. The following three courses (nine credit hours) are required:
What happens when one party in a conflict wants something that another party resists doing or giving? Conflict can arise in groups, between individuals in many different settings. The focus of this course will be on the psychological context of negotiation, the personal and social influences on the parties in negotiation, and the impact of these conditions and behaviors on the outcome.
Investigates the dynamics, benefits, constraints, and essential skills needed in third-party intervention to facilitate a constructive resolution of conflict. In addition, the mediation process is defined, and the history, development, and theory of conflict resolution in negotiation is examined.
Explores the communication skills, the recognition of competitive and cooperative communication styles, and the techniques necessary to break an impasse. Students will learn how to create an atmosphere that fosters negotiation, to manage difficult situations, and to mediate win-win situations.
Four electives (twelve credit hours) are also required. The following list is not a comprehensive listing, but gives an idea of available topics which will vary by term:
System Design in Dispute Resolution (3 credit hours)
Employment Law (3 credit hours)
International Conflict Management (3 credit hours)
Corporate Internships (3 credit hours)
Finance & Property (3 credit hours)
Generational Conflict
Organizational Consulting Skills (3 credit hours)
Gender and Culture in Dispute Resolution (3 credit hours)
Advanced Negotiation (3 credit hours)
Arbitration (3 credit hours)
Transformative Mediation (3 credit hours)
Communication and Dispute Resolution (3 credit hours)
Workplace Conflict Management (3 credit hours)
Organizational Change Management (3 credit hours)
Leadership for Successful Organizations (3 credit hours)
Domestic Relations & Dispute Resolution (3 credit hours)
Education & Dispute Resolution (3 credit hours)
Role of the Ombuds in Organizational Conflict (3 credit hours)
Human Resources & Dispute Resolution (3 credit hours)
Team Building Theory and Practice (3 credit hours)
Assessment and Interviewing (3 credit hours)
Transitional and Developmental Coaching (3 credit hours)
Performance Coaching (3 credit hours)
Using Online Dispute Resolution (3 credit hours)
Personal Injury and Dispute Resolution (3 credit hours)
Family Law & Dispute Resolution (3 credit hours)
The Media and Crisis Management (3 credit hours)
Commercial Dispute Resolution (3 credit hours)
Restorative Justice
Public Policy & Dispute Resolution (3 credit hours)
Religion & Dispute Resolution (3 credit hours)
Advanced Mediation (3 credit hours)
Healthcare & Dispute Resolution (3 credit hours)
Independent Study (up to 3 credits)Admission to the Graduate Certificate Program in Dispute Resolution requires
a Bachelor's degree from an accredited college or university. Completion of
the program will fulfill the Texas statutory requirements for mediation.
Some courses are approved for continuing education unit credits, and SMU will
provide the necessary documentation upon request.
An application fee of $75 is required. Tuition for classes is $2352.00 per class ($784 per credit hour).
Federal financial aid is available to students in the Master of Arts degree, and to students in the Graduate Certificate program. Employers often provide tuition assistance for graduate programs that enhance the resumes of their employees, your employer may have a similar policy.
Follow the link below for specific information on Graduate student loan programs.
http://www.smu.edu/financial_aid/
Questions? Contact Us: 972-473-3435 or click here to email.