Books may be purchased at Barnes and Noble on Mockingbird, which is the
main SMU Bookstore, or from any online retailer.
Barnes and Noble will also ship texts for an additional charge.
Negotiation and Dispute
Resolution – Gary Robinson
Ø
Bargaining for Advantage (2nd
ed. 2006)
G.
Richard Schell
ISBN-13: 9780143036975
Ø
Getting to Yes
Fisher, Ury, and Patton
ISBN:
9780143118756
Research Methods – John
Potter
Ø
How to Write and Publish a
Scientific Paper
Robert A. Day, and Barbara Gastel. 6th ed. New York: Greenwood
ISBN 0-313-33040-9
Psychology
of Conflict – Tony Picchioni
Ø
Interpersonal Conflict
(8th Ed.) – Wilmot & Hocker,
ISBN:
9780073385136
Ø
Being Complex Without
Having a Complex -
Picchioni, ISBN:
1451274971
In addition, there will be a manual of materials provided by the instructor
Foundations of American
Legal Systems – Adam McGough
Ø
Law 101: Everything You Need to Know About the American Legal System, Jay M. Feinman, (Third Edition; 2010)
Ø
Blacks Law Dictionary (Or any good legal
dictionary** Not required but recommended)
Communication
and Dispute Resolution – Betty Gilmore
Ø
Difficult Conversations
Douglas Stone, Bruce
Patton, Sheila Heen and Roger Fisher
ISBN-10: 0143118447
Ø
That's Not What I Meant!:
How Conversational Style Makes or Breaks Relationships
Deborah Tannen, July 2011
ISBN 0062062999
Workplace Conflict – Gary
Robinson
Ø
The Conflict Resolution Toolbox – Models & Maps for Analyzing, Diagnosing and
Resolving Conflict
Furlong (Wiley/ 2005)
ISBN:
0470835176
Ø
The Essential Guide to Workplace Mediation and
Conflict Resolution –Rebuilding Working
Relationships
Doherty and Guyler,
(Kogen Page/2008)
ISBN:
0749450193
Mediation and Dispute Resolution –
John Potter
Ø
The Mediation
Process
Christopher
Moore (2003)
ISBN-10:
0787964468
Mediation Techniques: Transformation, Transcendence and the Crossroads of Conflict - Ken Cloke
Ø
Mediating Dangerously
Kenneth Cloke, Jossey-Bass/Wiley (2001),
ISBN: 0-7879-5356-3
Ø
The Crossroads
of Conflict: A Journey Into the Heart of Dispute Resolution
Ken Cloke (2006)
ISBN:
0-9734396-9-6
Women Leaders:
Successful Mediators, Negotiators and Conflict Coaches – Joan Goldsmith
Ø
Learning to Lead: A Workbook on Becoming
a Leader by Joan Goldsmith and Warren Bennis, 4th Ed.,
ISBN #
9780465018864
Ø
Resolving Conflicts at Work:
10 Strategies for Everyone on the Job
3rd edition by Joan Goldsmith
and Kenneth Cloke, ISBN #978-0-7879-8024-5
Ø
The End of Management and the Rise of
Organizational Democracy
by Joan Goldsmith and Kenneth Cloke,
ISBN #0-7879-5912-X
International Conflict Management – Dan Rainey
Ø
Orientalism
Edward Said
ISBN-10: 039474067X
Ø
Staying with Conflict
Bernard Mayer
ISBN-10: 0787997293
The Role of the Ombuds in Organizations –
Belinda Newman
Ø
The Ombudsman Handbook: Designing and Managing an Effective
Problem-Solving Program
James Siegenfuss and Patricia O'Rourke
ISBN-10: 9780786448968
Ø
There will also be a manual of materials compiled by the instructor.
Media Wars: Managing Conflict in Traditional and New Media –
Harry Anderson
No Text
As an alternative, you may
purchase your texts, used or new, from any of the available discount websites:
www.alibris.com,
www.half.com,
www.amazon.com, etc. Be sure to
check the ISBN numbers match so that you purchase the correct edition of the
book.