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| Anita
D. Bhappu, Ph.D. |
eCenter
Faculty Affiliate |
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Assistant
Professor
Management and Organization
Edwin L. Cox School of Business
Southern Methodist University
- Ph.D. in Management, University of Arizona, 1999
- MS. in Management, University of Arizona, 1995
- B.S. in Chemical Engineering, University of Arizona, 1991
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eCenter
Project
Research
Concentrations
- The affect of media on the performance of diverse teams
- The interactions between customers and providers during
service delivery
- The influence of national culture on organizations.
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Activities,
Accomplishments and Awards
- BBA Policy Committee Member, Cox School of Business.
- University Admissions Council Member, SMU Faculty Senate.
- Women Studies Council Member, SMU Women's Studies Program
- Faculty Advisor, Cox MBA Diversity Association
- Apple Polisher Outstanding Teaching Award, University
of Arizona
Student Alumni Association.- 1997 - 1998
- Outstanding Teaching Associate, University of Arizona
College of Business & Public Administration. - 1996 - 1997
- Outstanding Graduate Student, Graduate College. - 1996
- 1997
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Recent
Publications
- Bhappu, Anita D., Zellmer-Bruhn, Mary, & Anand, Vikas.
(in press) "The effects of demographic diversity and virtual
work environments on knowledge processing in teams." Advances
in the Interdisciplinary Study of Work Teams, Volume
8.
- Gutek, Barbara A., Cherry, Bennett, Bhappu, Anita D.,
Schneider, Sherry, & Woolf, Loren. , August 2000, "Features
of service relationships and encounters." Work and Occupations.
- Bhappu, Anita D., April 2000, "The Japanese family: An
institutional logic for Japanese corporate networks and
Japanese management." Academy of Management Review.
- Gutek, Barbara A., Bhappu, Anita D., Liao-Troth, Matthew
A., & Cherry, Bennett, April 1999, "Distinguishing
between service relationships and service encounters".
Journal of Applied Psychology.
- Bhappu, Anita D.,Griffith, Terri L., & Northcraft, Gregory
B., June 1997, "Media effects and communication bias
in diverse groups". Organizational Behavior and
Human Decision Processes
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Personal
Page |
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