Ask A Librarian

We are pleased to provide multiple ways for you to contact us, including: Email, Chat, Visit, Phone, Appointment, and special services for businesses.

Before you contact us, you may want to review the "How do I...?" guide or our Privacy Policy.

Message a librarian:

Ask A Librarian - Chat for reference questions and research assistance.

Ask A Librarian Chat is available:

Chat will be closed August 1 - August 24. Please use our Email service. Chat will reopen on August 25.

Monday - Thursday: 12:00 pm - 6:00 pm
excluding university holidays.

See library hours for details.

Send your question or comment as an email.

Ask A Librarian - Email for research and information help

Ask A Circulation Question for help with borrowing, renewals, etc. of library materials.

Your email may be forwarded to the person or office at SMU best qualified to handle your question.

Visit any of the reference desks in the Central University Libraries for help with your question.

Desks are staffed during most hours that the libraries are open.

If you are not sure where to start, the staff at the Fondren Library Center reference desk will be happy to help you.

For library locations, see the campus map.

Fondren Library Center reference desk staff are available at 214-768-2326 during the following hours during the Fall and Spring semesters:

Monday - Friday: 8am to 10pm Central Time
Saturday: 9am - 5pm Central Time
Sunday: 1pm - 9pm Central Time
(or see all library hours)

Your call may be transferred to any of the reference desks that can best address your question.

Use the email, chat, or phone options on this page to request an appointment with librarians who will assist you with more complex questions.

If you are a member of the North Texas business community and would like information on document delivery and research services, please contact IIS at 214-768-2276.