Spirit Point Image
Spirit Point Banner
SMU's libraries and collections contain more than 3 million volumes.

 

 

Electronic Forms W-2 and W-2c: Frequently Asked Questions

1. How do I sign up to receive my Forms W-2/W-2c electronically?

In Access.SMU, navigate to Self Service > Payroll and Compensation > W-2/W-2c Consent. Read the instructions, check the box, and click Submit. 

2. Will I automatically get electronic Forms W-2/W-2c?

You must first submit your W-2/W-2c consent via Self Service in Access.SMU. All Forms W-2/W-2c issued to you after you submit your consent will automatically be available electronically. 

3. What happens if I do not consent to receive my Forms W-2/W-2c electronically?

SMU will continue to print your Forms W-2/W-2c on paper and mail them to you.

4. When will I have access to my electronic Form W-2/W-2c?

The Forms W-2 must be available to you by the IRS deadline. However, electronic W-2s will be posted online approximately one week earlier than the paper forms will be mailed. 

5. How do I access my electronic Forms W-2/W-2c?

In Access.SMU, navigate to Self Service > Payroll and Compensation > View W-2/W-2c Forms.

6. What are the advantages of electronic Forms W-2/W-2c?

The advantages of electronic Forms W-2/W-2c include:

·         Secure delivery of W-2 information

·         Efficient delivery method, avoiding the delays and errors that can occur with traditional postal delivery

·         Earlier access to W-2 information (online access will be available earlier than the paper forms will be mailed)

·         Access to view and print copies of your W-2/W-2c as often as needed, at your convenience

7. How are my electronic Forms W-2/W-2c secured?

Access to your W-2 information is protected by your SMU network username and password. 

8. Will I receive confirmation of my consent to receive electronic Forms W-2/W-2c?

Yes, an email confirmation will be sent to your “Campus” email address from Access.SMU, as soon as you submit your consent. If you do not see the email in your Inbox, please check your Junk Mail folder. 

9.  Will I still receive paper Forms W-2/W-2c if I consent for electronic forms?

No. If you consent to receive your Forms W-2/W-2c electronically, SMU will stop sending you paper forms.

10. How will I know when my Form W-2 is available in Access.SMU?

An email confirmation will be sent to your “Campus” email address from Access.SMU when your Form W-2 is available. It will be available by, but probably earlier than, the IRS deadline.

11. Do I have to submit my consent each year to keep receiving my Forms W-2/W-2c electronically?

No. Your consent for electronic Form W-2/W-2c will remain in effect until you withdraw the consent, or if this service is not supported in a future tax year.

12. Does my consent expire?

No. Your consent for electronic Form W-2/W-2c will remain in effect until you withdraw the consent, or this service is not supported in a future tax year.

13. How do I cancel my consent for electronic Forms W-2/W-2c?

In Access.SMU, navigate to Self Service > Payroll and Compensation > W-2/W-2c Consent. Read the instructions, check the box, and click Submit.

14. How do I instruct SMU to start sending me paper Forms W-2/W-2c again?

In Access.SMU, navigate to Self Service > Payroll and Compensation > W-2/W-2c Consent. Read the instructions, check the box, and click Submit.

15. Will I receive confirmation of my consent withdrawal for electronic Forms W-2/W-2c?

Yes, an email confirmation will be sent to your “Campus” email address from Access.SMU, as soon as you submit your consent withdrawal. If you do not see the email in your Inbox, please check your Junk Mail folder.

16. How will I receive information about my Forms W-2?

Emails will be sent to your “Campus” email address on file in Access.SMU. 

17. I printed my Form W-2 but cannot find it. Can I print it again?

Yes, you may view and print your electronic Form W-2 as often as you want, at your convenience. 

18. When I click on the link to my Form W-2, the document does not open.

Make sure your pop-up blockers are turned off for the Access.SMU website. Refer to the information on OIT’s website for instructions on how to manage your pop-up blockers at http://www.smu.edu/BusinessFinance/OIT/Services/Info/AccessBrowser.aspx.

19. Will my electronic Form W-2 look the same as the paper version?

The electronic W-2 will contain all of the same (required) information, but if you print your electronic Form W-2, it will be formatted for letter-size paper.

20. What happens if my employment terminates before my electronic Form W-2 is available?

If you consent to receive your Form W-2/W-2c electronically before your employment terminates, your consent will stay in effect. You will retain your ability to access your Form W-2/W-2c via Access.SMU until October 15 of the following year.

21. Can I submit my consent to receive Forms W-2/W-2c electronically, after my employment at SMU terminates?

No. You must consent to receive your Forms W-2/W-2c from SMU electronically before your employment terminates.

22. Who do I contact if I have difficulty accessing my Form W-2/W-2c after termination?

If you consented to receive your Form W-2/W-2c electronically before your employment terminates and are having difficulty logging in to Access.SMU, contact the OIT Help Desk at 214-768-4357 or email Help@smu.edu. You may also try the Password Reset Tool on OIT’s website.