Help & Tutorials

GENERAL

I forgot my password
I can't connect
Pop-up eliminators
How do I log out
Browsers & settings

Maintenance Schedule
Copyright Information
Plagiarism Prevention References

Content Collection

STUDENTS

How to hide old courses
I don't see my course
SafeAssign

FACULTY

Blackboard Quick Tutorials
Blackboard Quickstart
SafeAssign
How to remove unused courses
Course availability
How to copy content
How to copy enrollment
How to add students to Bb
Building Blocks
How to back-up a course
How to Recycle a course
 

 I can connect to my course,
 but parts aren't working properly.

 

Pop-Up Eliminators:

Most pop-up problems with Blackboard have been resolved. However, if you still experience problems try the solution below.

I am sure everyone has experienced pop-up ads while browsing the web. Many of you may have installed one of the nifty pop-up eliminators on your computer. Unfortunately, they can also cause trouble for Blackboard users.

Blackboard use pop-up windows for some of its functions. Common places you will find these in are in the mail, discussions, and quizzes. If you have installed a pop-up eliminator it may stop these features from functioning. If things are not functioning properly try disabling the pop-up eliminator while you are using Blackbaord or allow the Blackboard site to pass the blocker.

If you are using the Safari browser in Mac OS X the pop-up blocker can remain on. It will not effect any Blackboard functions. This is also true for the Firefox browser on either Windows or Mac OS X.