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Job Description: |
Claim representatives embody the trust every customer
places in GEICO! As a claim representative, we will
teach you how to handle a variety of claims ranging from
minor fender-benders to the damage caused by major
accidents, hurricanes, floods and other disasters. Newly
hired associates receive industry-leading training and
learn the basic concepts of insurance from the policy
contract to negotiation skills. We will prepare and
sponsor you for your Liability Adjusters License.
Adjusting claims over the phone is one of the unique
aspects of the GEICO operation. As a claim
representative you’ll learn to ask the proper
questions and listen attentively to make a fair and
proper settlement decision. It is the claim
representative's job to decide if, to whom, and how much
is paid in claims. Sometimes that means reconstructing
the facts of an accident, making arrangements for repair
of damage, investigating the nature and extent of
injuries, and determining who is at fault. A successful
claims associate can move rather quickly through various
ascending levels of claims into positions of significant
responsibility.
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