FXCM
Type of Positions
Full-Time Entry Level
Internship
Positions Available
Financial Operations Associate
Various Internships
Degrees Sought
Bachelor's
Majors or Schools
Cox School of Business
Economics
Economics with Finance Applications Specialization
Economics with Systems Analysis Specialization
Markets and Culture
Position Description
FXCM Inc. (NYSE: FXCM) is a global online provider of foreign exchange (forex)
trading and related services to retail and institutional customers
world-wide.
At the heart of FXCM's client offering is No Dealing Desk forex trading.
Clients benefit from FXCM’s large network of forex liquidity providers
enabling FXCM to offer competitive spreads on major currency pairs. Clients
have the advantage of mobile trading, one-click order execution and trading
from real-time charts. FXCM's U.K. subsidiary, Forex Capital Markets
Limited, also offers CFD products with no re-quote trading and allows
clients to trade oil, gold, silver and stock indices along with forex on one
platform. In addition, FXCM offers educational courses on forex trading and
provides free news and market research through DailyFX.com.
We pride ourselves on maintaining a relaxed but dynamic, fast-paced and
demanding working environment. The candidate will be required to research,
analyze, and resolve client trade disputes. Applicants can expect to be both
challenged and given freedom in choosing how to meet goals we provide.
Responsibilities include, but not limited to:
• Investigating and resolving client trade disputes.
• Communicating trade audit resolutions to clients via phone and email.
• Working across multiple FXCM business units to ensure client trade
disputes are resolved quickly and properly.
• Discussing market news events, technical analysis, FX trading courses,
trade automation, and provide guidance on a range of trading platforms
available to our clients.
• Others duties will be assigned on an as needed basis
Qualifications: Must be eligible to work in the USA (No H1 Visa Sponsorship)
• Must obtain Series 3 and Series 34 license within 90 days of hire
(training provided)
• The candidate must have a bachelor’s degree with a minimum GPA of 3.0
• The ideal candidate will possess excellent customer service and
interpersonal skills, be able to write and speak persuasively and clearly,
and think quickly and problem-solve in real-time
• Candidates should demonstrate a strong interest and passion for financial
markets, international affairs and geopolitical events
• Bilingual skills are a plus, but are not required (especially Arabic,
French, German, Japanese, Korean, French, Russian, Spanish and Chinese)
Prior to submitting your resume, the firm requests that you do the
following: Review the firm’s website thoroughly: www.fxcm.com and register
for a free demo account through the site to learn to navigate the software.
Please include your demo username and password on your cover letter when you
reply as this will increase your odds of receiving an interview.
Company Profile
FXCM Inc. (NYSE: FXCM) is a global online provider of foreign exchange (forex)
trading and related services to retail and institutional customers
world-wide.
At the heart of FXCM's client offering is No Dealing Desk forex trading.
Clients benefit from FXCM’s large network of forex liquidity providers
enabling FXCM to offer competitive spreads on major currency pairs. Clients
have the advantage of mobile trading, one-click order execution and trading
from real-time charts. FXCM's U.K. subsidiary, Forex Capital Markets
Limited, also offers CFD products with no re-quote trading and allows
clients to trade oil, gold, silver and stock indices along with forex on one
platform. In addition, FXCM offers educational courses on forex trading and
provides free news and market research through DailyFX.com.
Company Location
Plano, TX
Website
www.fxcm.com