Type of Positions
Full-Time Entry Level
Project Manager/Implementation Consultant
Majors or Schools
Whether you’re a recent graduate or a
seasoned professional, being a project manager at Epic will allow you to have a
positive impact on healthcare.
By managing people, timelines, processes, and the product, you’ll be on the front lines helping the most prestigious healthcare organizations in the world implement Epic software to transform patient care.
Because we believe in investing quality training for employees hired from a range of non-technical and technical backgrounds, you’ll have all the tools you need to help our customers increase physician efficiency, more accurately bill patients and insurance companies, improve research capabilities, and tackle many other critical issues facing healthcare today.
This is an excellent opportunity to take on management responsibilities and forge a path for yourself in a dynamic and growing industry. You’ll work on meaningful and challenging projects in an environment that values individual insight regardless of your tenure or technical background. Implementation involves a healthy balance of autonomy and collaboration, and you’ll quickly find that your colleagues are creative, fun, and have high expectations – both of themselves and of you.
Qualifications: - Bachelor's degree (any major)
- Top-notch academics
- Willingness to travel nationally 50%
- Eligible to work in the U.S. without sponsorship
- Software experience is not required - we will train you to be an expert.
- Relocation to the Madison, WI area is necessary and reimbursed.
Coming from a variety of engineering,
math and science backgrounds, our Technical Services team consists of sharp,
analytical minds with excellent communication skills and a penchant for
problem-solving. The challenges we tackle on a day-to-day basis impact the lives
of millions of patients and providers, and we're committed to the common goal of
improving patient safety.
You'll become a trusted advisor to Epic's customers, and collaborate with numerous internal teams to deliver top-notch technical guidance. You will build strong and lasting relationships with your customers while ensuring they realize their full potential using our software. You gain an understanding of your customers' history, challenges and goals, and work closely with their IT staff to resolve complex issues and achieve successful outcomes. You'll be applying your problem-solving skills to discover and design unique solutions for a broad array of issues, from configurations and optimizations to software upgrades.
Technical Services provides boundless opportunities to take ownership of meaningful projects and make a difference at some of the nation's most prestigious healthcare providers.
- Become an expert in one of Epic's software applications
- Act as a steward for your customer, communicating with them on a daily or near-daily basis via e-mail, phone calls, and on-site visits
- Apply a logical and analytical methodology to complex problem solving; successfully prioritize, analyze, and address issues
- Work with our software development team to determine the direction of future development
- Maintain strong working knowledge of products and take ownership for product improvement
Qualifications: - BS/BA in a hard science (engineering, math, physics, MIS, economics) with strong academic performance
-Eligible to work in the U.S. without sponsorship
-Willing to relocate to Madison, WI (relocation expenses are covered)
Chances are, you went into
engineering because you excelled in math and science. Next leap of faith – use
your problem-solving skills gained through engineering to address one of the
world’s most complicated and important systems – healthcare. As a Technical
Services Engineer with Epic you’ll work with some of the most respected medical
institutions in the country, advising them on best practices for their
organization and cracking their toughest problems.
Over 40% of the U.S. population is served by hospitals using Epic software, as well as many people internationally. The work that you do will likely influence the lives of those close to you. After receiving comprehensive training to become an expert in our software, you’ll develop the strong relationships that will make you a trusted source of technical knowledge for your customers, ensuring their organizations’ continued success. Technical Services is a dynamic role where no two days are the same, requiring quick thinking, collaboration, and the drive to create world-class healthcare.
Want to flex a little bit more of your technical muscle? Our Integration Engineer serves as a jack-of-all-trades to our customers through the implementation of our software, troubleshooting issues, and building bridges across separate systems to ensure the accurate and safe transmission of patient information.
We offer generous compensation packages, including health insurance from day one, ongoing learning opportunities, a creative and fun campus environment, and a month-long sabbatical every five years. All positions are located near Madison, WI, and relocation expenses are covered by Epic. One visit to Epic and you'll notice that we take our work very seriously--ourselves, not so much.
Qualifications: • BS/BA or greater in engineering or other hard science with strong academic performance
• Resourceful and confident under pressure
• Ability to absorb complex technical concepts and communicate them to a non-technical audience
• Demonstrated creative problem-solving approach and strong analytical skills
• Eligible to work in the U.S. without sponsorship
• Relocation to Madison, WI (reimbursed)
As a worldwide leader in the development of software for healthcare organizations, Epic is driving change for an entire industry – one that affects the quality of life for everyone. Our team works with some of the nation’s most respected healthcare organizations and collaborates with the best minds in medicine. The challenges we tackle on a day-to-day basis impact the lives of more than 140 million patients and 220,000 providers in the US alone, and we’re committed to the common goal of improving healthcare. We're searching for smart, passionate people who want to achieve great things. If you want to be part of something truly important, consider a career at Epic.