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1. How can I pay? We accept checks, cash, money orders, cashier’s checks, MasterCard, American Express, Discover Card, and direct wiring of funds. We also offer a number of payment plans. For more information, see our website at http://www.smu.edu/bursar/options.asp. Electronic Credit Card payments for student and miscellaneous accounts are processed by a Third Party and are charged a non-refundable convenience fee. Some miscellaneous account charges can be paid using Pony Express. |
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2. Where can I pay? Students can pay online through their Access.smu.edu accounts by electronic check or credit card. Third parties can pay at http://www.smu.edu/bursar/webpay.asp by electronic check or credit card by typing in the student’s ID number and following the instructions. Electronic Credit Card payments for student and miscellaneous accounts are processed by a Third Party and are charged a non-refundable convenience fee. Payments made online, between 8:00 am and 8:00 pm will post to the account within two hours.
Bank Name: JPMorgan Chase Bank Address: One Manhattan Plaza, New York, NY 10004 Bank of ABA Number: 021000021 Account Number: 817251465 Swift Code: CHASUS33 Account Name: SMU – Transfer Account (Include Student’s name, SMU ID number and amount of the wire) Payments can be made in person at the Laura Lee Blanton Student Services Building on the First Floor. Office hours are 9:00 a.m-4:00 p.m. MTThF and 10:00 a.m.-4:00 p.m. on Wednesday. |
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3. When are payments due? Payment due dates for each term are on our website at: http://www.smu.edu/bursar/paymentduedates.asp Monthly statements are sent each month with the due date on them. |
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4. Where is my bill? Invoice and statement notifications are sent via each student’s SMU e-mail account. Students are able to print their bill in PDF format or forward to whomever they like. Students also have the option to sign up third parties as Authorized Payers on their account so that person can go online, view their bills, and get e-mail notifications when new bills are ready to be viewed. This can be done by going to Access.smu.edu. | ||||||
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5. Where is my refund? Refunds are processed continuously throughout the year for Title IV funds. Federal loan and grant refunds are processed within 14 days of the day of disbursement. The only exception to this being at the beginning of the term. At the start of each term, Title IV refunds are processed within 14 days of the first day of class. Refunds for private loans and scholarships are processed upon request. Refunds for overpayments are processed upon request but must be given three weeks from the day paid to ensure the payment clears the bank. Refunds for students with AMS Payment Plans or PLUS loans will be made payable to the billpayer or parent. Please call (214) 768-3417 for more information. |
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6. How do I get my refund? Login to Access.SMU > Student Center > My SF espace > click on "My Profile" tab. Click on "Add Payment Account", enter your bank information to the Bank Account Profile. Select checkbox "Use this account for Refund Disbursement" and "agree", click Save. All refunds will be processed via direct deposit to your checking or savings account after completing these steps. |
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7. How can I contact Student Financial Services? Questions can be directed to our Main line at (214) 768-3417 or e-mailed to enrol_serv@smu.edu. |
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8. I have a hold, how do I clear it? If you have a financial hold, the only way to clear it is to pay it. This can be done by viewing your account at Access.smu.edu and paying online. If you have questions regarding your hold, please contact us. |
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9. How much does it cost to attend? Information on all tuition, fees and other charges can be found on our website at http://smu.edu/bursar/tuitionandfees.asp. |
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10. I received a late payment fee on my account? Why? All payments and financial aid are due in our offices by the payment due date. This includes all charges on the student’s account (tuition, fees, room board, optional fees). If financial aid cannot be disbursed until after the due date, students having aid will not be charged the late fee until after the disbursement. Questions and clarifications about this can be directed to enrol_serv@smu.edu. |
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11. How can I get a 1098-T form for my taxes? 1098T forms are mailed in January to all students. The information on the form is the amounts billed to the student including tuition charges, scholarships and grants that were posted in the calendar year before (January 1 through December 31 of that year). Information regarding this form or for another copy of this form, please go to www.1098-T.com or call service provider TCRS at 1-877-467-3821. |
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12. All of my financial aid is not on my invoice? What do I do? Only accepted loans, grants and scholarships are listed on the invoice. If your aid is not all listed you need to contact your financial aid counselor to make sure your processing is complete. |
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