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Refunds are issued whenever a student shows a valid credit on their student account.
Your current refund options are:
To contact us call: 214.768.3417 or email: enrol_serv@smu.edu
If the proceeds from student loans have been received by SMU prior to the first day of class, and the student is eligible for a refund, the office of Student Financial Services will begin processing refunds for ACH (direct deposit) or mailing at the time the proceeds are posted to the student's tuition account. Federal regulations state that the earliest date a refund can be processed, if the funds are on the tuition account are 10 days prior to the first official day of class. Additionally, federal regulations require SMU to process refunds within 14 calendar days from the first day of class of the student's primary academic career. If loans are received after the first day of class, please allow up to 14 days from the date the proceeds are applied to the tuition account for your refund.
All refunds, except PLUS loans and the SMU Monthly Payment Plan, will be made payable to the student. Any outstanding debts to the University will be deducted from the credit balance prior to issuing a refund.
If at any time a credit (financial aid, dropped course, or overpayment) appears on your SMU account as a result of a credit card payment, the refund will be credited back to your credit card up to the amount charged. If any additional credit remains, we will issue a refund for the student.
Similarly, if at any time a credit appears on your SMU account as a result of a national wire payment the refund will be credited via ACH (direct deposit) or check. However an international wire payment will need to be refunded back to the originating bank account.
For International wire refunds please contact: Federico Munoz at fmunoz@mail.smu.edu.
Go to the following URL to sign up:
http://access.smu.edu
Click on Self Service > Student Center > Under Finances (lower
left side of screen) Click My SF eSpace. Complete process to
enroll for ACH
Go to the following URL:
Click on Self Service > Student Center > Under Finances (lower left side of screen) Click My SF eSpace. Go to accounts under My Profile Tab click on Remove.
Go to the following URL:
Click on Self Service > Student Center > Under Finances (lower left side of screen) Click My SF eSpace. Go to accounts under My Profile Tab click on Add Payment Account.
If the proceeds from student loans have been received by SMU prior to the first day of class, and the student is eligible for a refund, the Office of the University Bursar will automatically begin processing refunds for mailing at the time the proceeds are posted to the student's tuition account. Federal regulations state that the earliest date a refund can be processed, if the funds are on the tuition account, is 10 days prior to the first official day of class.
Additionally, federal regulations require SMU to process refunds within 14 calendar days from the first day of class of a student's primary academic career. If loans are received after the first day of class, please allow 14 days from the date the proceeds are applied to the tuition account for a refund to be issued.
After a refund has been processed ACH refunds are received within 48 Business Hours. Non ACH refunds are mailed and should arrive within 7-10 business days. The easiest and fastest way to receive a refund is signing up for ACH.
A refund check will be mailed to your Home address. If your Home address is Inactive, the refund check will be mailed to your Mailing address. If the refund check is not received, a replacement refund check will not be issued until three weeks after the original check was mailed. At that time, a stop payment will be requested and a replacement refund check will be issued.
All refunds, except parent PLUS loans and the SMU Monthly Payment Plan, will be made payable to the student when a credit is due. If the refund is issued by check, the student may request in writing that the refund be sent to another party. Any outstanding debts to the University will be deducted from the credit balance prior to issuing a refund check.
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