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Classroom Technology Support
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Latest CTS News: March 29, 2008 Hyer 107 Update - The touch panel in Hyer 107 has been repaired and the system is functioning normally. We appreciate your patience while we dealt with this difficult issue.
March 14, 2008 Dallas Hall room 357 has been fixed and is now working! We apologize for any inconvenience encountered while this room was being repaired.
More news here. |
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CTS is an instructional technology support group which manages computer labs and classrooms in a large majority of University buildings. CTS's primary role is the support of Dedman College classrooms/labs as well as the Fondren Library's Information Commons. In conjunction with classroom/lab management, CTS also offers a wide variety of services such as system design consultation, installation project management, control system configuration and programming, and video conferencing services.
Links
- Contact CTS Staff
- Classroom Support News/Alerts
- List of CTS supported Classrooms and Labs
- Campus Wide Classroom Technology Search
- Classroom Systems-User Manuals
- Create/Submit Help Ticket Online
- Campus Wireless Internet Coverage
- College Level Support Links: Cox | Engineering | Law
- Student Employment
- Online Educational Technology Journals
Quick Help:
How do I use the equipment?
The classroom equipment varies from room to room. If you are unsure how to
operate the equipment in a particular classroom, please consult the user manuals
located through the link above, or you can contact the classroom support team
for assistance or for additional training by calling Joe Jackson, Ed Aceves,
James Horne, or Adam Jones.
What do I do if I need help?
If you are in the classroom and need immediate assistance, please
call the Classroom Technology Support Line at 8-8888 from any campus
phone.
How long does
it take for a classroom support ticket to be closed?
CTS responds to most classroom support tickets and closes them within 24
hours. The user will be notified of the status of your request within 48
hours if the ticket has not been closed. The user may contact Joe Jackson if the ticket has not been addressed within 48 hours or if there
is an emergency.
